Acceptance of Terms
By accessing and using CPLERR's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms constitute a legally binding agreement between you and CPLERR. Your continued use of our services after any modifications to these terms constitutes acceptance of the revised terms. We recommend reviewing these terms periodically for updates.
Important Notice
If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.
Services Description
CPLERR provides professional consulting services including but not limited to:
- Enterprise software architecture consulting
- Cybersecurity assessment and implementation
- Cloud infrastructure design and migration
- Digital transformation strategy
- Technical training and support
Service Delivery Standards
All services are delivered according to industry-standard methodologies and best practices. Our team consists of certified professionals with extensive experience in their respective domains.
Quality Assurance
All deliverables undergo rigorous quality review processes before client delivery.
Timeline Commitment
We provide realistic timelines and maintain transparent communication throughout projects.
Professional Standards
Our services are provided in accordance with industry best practices and professional standards. We maintain:
- Strict confidentiality of client information
- Professional competence and due care
- Independence and objectivity in our recommendations
- Compliance with applicable laws and regulations
Certifications and Compliance
Our team maintains current certifications from leading technology vendors and adheres to international standards including ISO 27001, SOC 2 Type II, and GDPR compliance frameworks.
Continuous Improvement
We regularly update our methodologies and tools to incorporate the latest industry developments and emerging best practices.
Client Responsibilities
Clients agree to:
- Provide accurate and complete information necessary for service delivery
- Cooperate with our team and provide timely feedback
- Maintain confidentiality of proprietary methodologies and tools
- Pay fees according to agreed terms and schedules
- Use our services in compliance with applicable laws
Collaboration Requirements
Successful project outcomes depend on effective collaboration. Clients are expected to designate appropriate stakeholders and maintain regular communication throughout the engagement.
Information Access
Clients must provide timely access to systems, documentation, and personnel necessary for service delivery.
Decision Making
Clients should be prepared to make timely decisions on recommendations and implementation approaches.
Payment Terms and Conditions
Payment terms are established in individual service agreements and typically include:
Standard Terms
- Net 30 payment terms for invoiced amounts
- Late payment fees of 1.5% per month
- Right to suspend services for overdue accounts
- All fees are non-refundable unless otherwise agreed
Project-Based Billing
- Milestone-based payment schedules
- Upfront deposits may be required
- Change orders subject to additional fees
- Expenses billed at cost plus administrative fee
Limitation of Liability
While we strive to provide the highest quality services, our liability is limited as follows:
- Our total liability shall not exceed the fees paid for the specific service
- We are not liable for indirect, consequential, or punitive damages
- Recommendations are based on information provided and industry best practices
- Implementation of recommendations remains the client's responsibility
Risk Allocation
Professional consulting services involve inherent risks. Both parties acknowledge that:
Important Limitation
CPLERR's liability is limited to direct damages only. We are not responsible for business interruption, lost profits, or consequential damages arising from our services.
Intellectual Property Rights
Intellectual property rights are clearly defined to protect both parties' interests:
CPLERR Property
Our methodologies, tools, templates, and proprietary processes remain our exclusive property. Clients receive a limited license to use deliverables for their internal business purposes.
Client Property
All client data, existing systems, and business processes remain the client's property. We maintain strict confidentiality and return all materials upon project completion.
Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Dispute Resolution
We encourage resolution of disputes through direct communication. If formal resolution is required:
- Initial discussion between project stakeholders
- Escalation to senior management if needed
- Mediation through agreed neutral third party
- Binding arbitration as final resort
Legal Contact Information
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Business Ave, Suite 100, New York, NY 10001
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST